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PRIVACY POLICY

 

This Privacy Policy governs the manner in which Tow Truck Now Roadside Assistance Ltd collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.towtrucknowbc.ca website (“Site”). This privacy policy applies to the Site and all products and services offered by Tow Truck Now Roadside Assistance Ltd.

 

PERSONAL IDENTIFICATION INFORMATION

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

TERMS AND CONDITIONS; SERVICE CALL & CANCELLATION FEE

We may collect credit card information and charge dispatch Fee(s), Service Call Fee(s), Service Fee(s), Deposit or Cancellation Fee(s). Depending the operation of business. Charges vary per towing or roadside booking. Service Call Fee goes towards any towing or roadside service requested. Service Call Fees vary from $45.00, $65.00, $89.00 or $99.00. Our representatives may ask for credit card information and charge full payment either before dispatching or after the service is complete by sub contractors. Depending on how small or large the transaction may be. A Quote may be provided prior to towing if requested by customer. Cancellations are non-refundable once dispatched out. 

 

Non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers’ utilized and other similar information.

 

NON-PERSONAL IDENTIFICATION INFORMATION

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers’ utilized and other similar information.

 

WEB BROWSER COOKIES

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

DISCLOSURE GOOGLE ANALYTICS AND GOOGLE TAG MANAGER IN USE

Google Analytics Terms of Service 

Google Tag Manager Terms of Service

 

HOW WE USE COLLECTED INFORMATION

Tow Truck Now Roadside Assistance Ltd may collect and use Users personal information for the following purposes:

– To share your information with third parties

We may share or sell information with third parties for marketing or other purposes.

– To send periodic emails

We may use the email address to respond to their inquiries, questions, and/or other requests.

 

HOW WE PROTECT YOUR INFORMATION

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

 

ADVERTISING

Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

 

GOOGLE ADSENSE

Some of the ads may be served by Google. Google’s use of the DART cookie enables it to serve ads to Users based on their visit to our Site and other sites on the Internet. DART uses “non personally identifiable information” and does NOT track personal information about you, such as your name, email address, physical address, etc. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at http://www.google.com/privacy_ads.html

 

CHANGES TO THIS PRIVACY POLICY

Tow Truck Now Roadside Assistance Ltd has the discretion to update this privacy policy at any time. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. 

ONLINE PRIVACY POLICY ONLY

This online privacy policy applies only to information collected through our website and not to information collected offline. Tow Truck Now Roadside Assistance Ltd takes no responsibility and assumes no liability for any user content submitted to us. Any material, information or idea you submit will be considered non-confidential and non-proprietary. Tow Truck Now Roadside Assistance Ltd may use your content for any purpose whatsoever without your consent.

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